FAQS
Have questions? We’ve got answers.
E-invoicing in Saudi Arabia is the mandatory electronic exchange of invoices through ZATCA’s platform. It replaces paper invoices with structured digital documents for real-time validation, compliance, and secure transactions.
The mandate aims to increase transparency, reduce tax evasion, streamline business processes, and digitize the economy as part of Saudi Vision 2030.
Phase 1 became mandatory on 4 December 2021. Phase 2 (integration with taxpayer systems) became mandatory on 1 January 2023.
All VAT-registered taxpayers in Saudi Arabia must comply. Phase 2 applies to businesses with specific turnover thresholds.
Phase 1 (Dec 2021): Generation of e-invoices and e-notes. Phase 2 (Jan 2023): Integration of taxpayer systems with ZATCA for real-time transmission.
ZATCA’s platform enables the electronic issuance, validation, and storage of invoices through a secure, centralized system.
Invoices must include a cryptographic stamp, unique UUID, QR code, and be transmitted in real-time to ZATCA in the required XML format.
No. Once you are required to use e-invoicing, paper invoices are no longer accepted for VAT compliance.
Phase 1 focuses on generating compliant e-invoices. Phase 2 requires integration with ZATCA for real-time validation and transmission.
ZATCA accepts standard tax invoices, simplified tax invoices, credit notes, and debit notes in the approved electronic format.
Penalties include fines up to SAR 50,000 per violation, potential suspension of VAT registration, and other regulatory sanctions.
You must use ZATCA-approved or integrated solutions. Webtel’s solution is fully compliant and ready to use.
Webtel provides a complete ZATCA-compliant solution with seamless ERP integration, real-time validation, QR codes, cryptographic stamps, and automated reporting.
SAP (and other ERPs) can be integrated with Webtel’s solution to automatically generate and send compliant e-invoices to ZATCA.
No. Phase 1 only requires generation of e-invoices. Integration is mandatory in Phase 2.
Seller and buyer details, invoice number, date, description of goods/services, amounts, VAT, cryptographic stamp, UUID, and QR code.
A QR code that contains key invoice data for instant verification by customers and ZATCA inspectors.
Contact ZATCA support or your certified e-invoicing solution provider like Webtel for immediate assistance.
Yes! Webtel seamlessly integrates with SAP, Oracle, Microsoft Dynamics 365, and most other ERP systems.
